Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

The product must be unused, unaltered and unchanged from its original state. Any merchandise returned that does not meet this criteria may be subjected to an additional handling fee or refusal.

Pack the parts carefully to avoid any damage during shipping. Always use a sturdy shipping carton to ship the parts back. Please do not write on, use tape, or affix shipping labels to the product package itself, because we must return it to stock and we can't sell a box that is defaced.

Returns will be assessed a $4.50 processing fee or a 5% restocking fee (which ever is greater) for each item returned as well as the cost of shipping the return back to us. Both will be deducted from the original amount paid. Original shipping cost will not be refunded. We're sorry, but we cannot accept returns on special order and/or non-stocking items.

To start a return, you can contact us at customerservice@mgfracing.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customerservice@mgfracing.com.

Damages and issues
Please inspect your order upon reception and contact us within 24 hours of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The product must be unused, unaltered and unchanged from its original state. Any merchandise returned that does not meet this criteria may be subjected to an additional handling fee or refusal.

Returns will be assessed a $4.50 processing fee or a 5% restocking fee (which ever is greater) for each item returned. We're sorry, but we cannot accept returns on special order and/or non-stocking items.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please note the refund will cover only the cost of the part plus tax if any it will not cover the original cost of shipping. Additionally the afore mentioned cost will be deducted for the return. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 30 business days have passed since we’ve approved your return, please contact us at customerservice@mgfracing.com.